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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Oulton

Pharmacy Weight Loss Oulton | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you confirm that you accept these terms and agree to be bound by them.

1. About Us

Pharmacy Weight Loss Oulton is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) based in Oulton, UK. We provide online consultations and prescription weight loss treatments to eligible patients. Our pharmacy operates in full compliance with GPhC standards and all applicable UK legislation.

2. Eligibility

Our services are available to individuals who:

We reserve the right to decline or withdraw treatment at any time if a patient does not meet clinical eligibility criteria, provides false or misleading information, or if continuation of treatment poses a risk to health and safety.

3. Prescriptions

All prescription medications are issued only following a clinical assessment by our GPhC-registered pharmacist prescriber. Submitting a consultation does not guarantee that a prescription will be issued. Our clinical team exercises professional judgement in all prescribing decisions.

Prescriptions issued through our service are valid for use through Pharmacy Weight Loss Oulton only, unless otherwise agreed. It is your responsibility to provide accurate, complete, and up-to-date medical information at the time of consultation. Withholding relevant medical history may result in harm and could constitute fraud.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards via our secure payment provider. All prices are displayed in GBP and include VAT where applicable.

Charges cover the cost of medication, dispensing, and standard delivery. We do not store payment card details. By submitting payment, you authorise us to process the transaction for the amount stated at checkout.

5. Delivery

Once your consultation has been reviewed and approved by our pharmacist, orders are dispatched within 1 working day. Delivery is made via a tracked service to the address provided at checkout. We cannot be responsible for delays caused by courier services or incorrect delivery information provided by the patient.

All orders are sent in plain, discreet packaging. You are responsible for ensuring that someone is available to receive the delivery where a signature is required.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us promptly via our website or email. Once a prescription has been issued and medication dispensed, we are unable to accept returns or issue refunds, in accordance with UK medicines regulations.

If your consultation is declined and no prescription is issued, you will receive a full refund of the medication cost. Consultation fees, where applicable, are non-refundable once a clinical review has been completed.

7. Your Responsibilities

You must notify us immediately of any changes to your health, medication, or circumstances that may affect your suitability for treatment. You must take all medication strictly as directed and contact a healthcare professional if you experience any adverse effects. Our treatments are intended to complement, not replace, professional medical advice and a healthy lifestyle.

8. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Weight loss medications carry risks and may not be suitable for everyone. Our services do not replace your GP or primary care provider. In a medical emergency, always contact 999 or attend your nearest A&E department.

Results from weight loss treatment vary between individuals. We make no guarantee of specific outcomes.

9. Data and Privacy

We collect and process personal and medical data in accordance with UK GDPR and our Privacy Policy. Your data is handled securely and will only be shared with third parties where necessary for the safe provision of your treatment. We aim to respond to all data-related enquiries within 48 hours.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these terms, please contact us via our website. Complaints can also be directed to the General Pharmaceutical Council (GPhC) or the NHS if appropriate.